Professional Service Package

Software Installation Assistance

Objectivity can assist your organization with first-time software installation to ensure the software is installed correctly, efficiently and securely.

Installation Assistance is provided on-site in three phases:

• Confirmation and documentation of existing environmental parameters such as operating system and tool versions and networking protocols.
• Software installation and verification including building and running a sample application and validating the Objectivity/DB libraries and server process security settings.
• Demonstrating operational procedures and tools.

At the completion of this service your organization will have:

• The Objectivity/DB software successfully installed and validated
• Documented operational procedures on-site
• A summary report of what was installed, problems noted and corrected and future recommendations / actions
• Training necessary for your staff to use an object database and maintain Objectivity/DB

For more information or to obtain a price quote for Professional Service Packages, please contact your Account Manager.

Database Design Review

This module will guide your organization through the database design review process to ensure the application meets your defined requirements so you can get the most from Objectivity/DB.

The Objectivity consultant will provide an overview of the physical database design issues. The following application aspects will be reviewed:

• Database object utilization
• Critical or frequently used access paths or queries
• Use of naming, indexing, hash tables, associations and VArrays
• Object clustering strategies
• Object caching policies
• Concurrency issues *
• Recovery
• Data distribution
• Data replication
• Database administration

This service ensures that your organization understands the database design and can use the features of Objectivity/DB to meet your application requirements. The overall findings and recommendations will be reported and documented.

For more information or to obtain a price quote for Professional Service Packages, please contact your Account Manager.

Database Optimization and Performance Tuning

This service provides an overview of system optimization and performance tuning. The Performance Tuning Professional Service includes:

• Database object utilization
• Use of naming, indexing, hash tables, associations and VArrays
• Object clustering effectiveness
• Object caching effectiveness
• Concurrency issues
• Data distribution
• Data replication

At the completion of this service your organization will have successfully tuned an existing application that uses Objectivity/DB. The overall findings and recommendations will be reported and documented.

For more information or to obtain a price quote for Professional Service Packages, please contact your Account Manager.

Conversion Review

This service will help you evaluate the feasibility of converting some or all of an existing ODBMS application to an Objectivity/DB application.

The Objectivity consultant will be on site for a period of three days to:

• Provide a complete technical overview of Objectivity/DB.
• Specifiy a conversion work break down structure.
• Identify other Objectivity team members and recommended partners as required.

When done, your organization will have a complete summary of the scope of the conversion effort and an outline of the project plan.

For more information or to obtain a price quote for Professional Service Packages, please contact your Account Manager.

Object Modeling

The object model is one of the most critical aspects of a successful project. This service will guide your organization through the object modeling process to derive a high-level object model for your new or existing system.

• Introduction to object modeling including object-oriented system concepts and generic modeling techniques
• Discovery session examining and documenting all known data types
• Abstraction session to produce an abstract view of the major object classes and main relationships between classes
• Usage verification session to validate the object model meets the application requirements and does not break constraints
• Defining the probable size, population and life cycle of each object class
• Documenting the object model at three levels of abstraction -- from highly-abstract to a detailed model of the major functionality
• Defining and reviewing a project plan based on the object model.

At the completion of this service your organization will understand and demonstrate how to successfully design an object model for an application or system using Objectivity/DB.

For more information or to obtain a price quote for Professional Service Packages, please contact your Account Manager.

System Resilience Review

To ensure that your system is built to survive software and hardware failures without unacceptable data loss, the Objectivity consultant will provide an overview of the system resilience issues. The system resilience module is implemented in the following phases:

• Evaluation of the resilience of the system to process, node, media and network failures.
• Documentation of recommendations to enhance backup and recovery procedures.
• Planning and anticipating for future modifications and support.

This service ensures that your organization understands – and can demonstrate how -- t o examine designed/programmed resilience features and operational procedures. The overall findings and recommendations will be reported and documented.

For more information or to obtain a price quote for Professional Service Packages, please contact your Account Manager.

High Availability Deployment Review

This service will assist your organization in upgrading an existing Objectivity/DB system to implement Objectivity's High Availability Option.

This Profession Service Package ensures your system is more resilient to process, node, media and network failures and provides flexibility for future modifications. The service consists of the following phases:

• High Availability configuration
• High Availability basic deployment

At the completion of this service your organization will successfully have installed and deployed Objectivity/High Availability in at least two autonomous partitions on a single network. The overall findings and recommendations will be reported and documented.

For more information or to obtain a price quote for Professional Service Packages, please contact your Account Manager.

Conversion Pilot Program

This comprehensive service converts some or all of an existing ODBMS application to Objectivity/DB.

The Objectivity consultant will be on site for a period of 20 days to conduct the following phases:

• Project exploration and planning
• Object modeling for Objectivity/DB
• Application design review
• Database design review
• Application conversion
• Application documentation
• Application testing and tuning
• Pilot deployment

At the completion of this service your organization will have:

• An application packaging document
• Sufficient documentation to allow the application programmers to demonstrate the Objectivity/DB application
• An outline of the database and system administration tasks connected with the Objectivity/DB application
• A training plan outline for the end user and operations staff
• A summary report of the findings and conclusions of the project review

For more information or to obtain a price quote for Professional Service Packages, please contact your Account Manager.

Pilot Project

This module provides training for designing, developing, testing and implementing a pilot application. The Pilot Project Professional Service is implemented in the following phases:

• Specification and planning
• Object modeling
• Application design
• Database design
• Application development
• Application documentation
• Application testing and optimizing
• Application deployment (simulated or implemented)

Upon completion, your organization will have successfully completed a small but representative part of your targeted application.

For more information or to obtain a price quote for Professional Service Packages, please contact your Account Manager.

Application Design Review

This takes your organization through the application design review process to ensure the application meets the defined requirements.

The Objectivity consultant will provide an overview of the technical and management issues that impact the design review. The design review consists of the following phases:

• Assess the current status of the application design.
• Document the steps necessary to implement the planned project including.
• Planning for project modification and support.

When done, your organization will understand (and be able to demonstrate) how to ensure that the application's design will meet the defined database requirements.

For more information or to obtain a price quote for Professional Service Packages, please contact your Account Manager.

Database System Testing

This service will guide your organization through the test specification and testing phases related to Objectivity/DB.

The Database System Testing Professional Service is implemented in the following phases:

• Database test planning
• Database test procedures including a review of the planned mechanisms for specifying and implementing the tests
• Documenting procedures and recommendations
• Content Review to follow up on the implementation of the recommendations

At the completion of this service your organization will understand and demonstrate how to successfully test a new or existing application using the Objectivity/DB. The overall findings and recommendations will be reported and documented.

For more information or to obtain a price quote for Professional Service Packages, please contact your Account Manager.

SQL++ and ODBC Deployment

This service is designed to help your organization in upgrading an existing Objectivity/DB system so you can implement Objectivity's SQL++ and ODBC options. It consists of the following phases:

• Deployment planning.
• Setting up the Objectivity ODBC driver.
• Verify that the Level 3 compliant application functions correctly via the Objectivity ODBC driver.
• Project team review to identify areas that could benefit from additional methods for presenting VIEWs of complex or joined data more efficiently.

Your Objectivity/DB system will then be accessible from standard ODBC compliant tools, such as Microsoft Access™. The overall findings and recommendations will be reported and documented.

For more information or to obtain a price quote for Professional Service Packages, please contact your Account Manager.

Migrating a Legacy Database to Objectivity/DB

This comprehensive service combines the Conversion Review and the Conversion Pilot Program services combined into one cost effective package.

The Objectivity consultant will be on site for a period of four days to:

• Provide a complete technical overview of Objectivity/DB
• Specify a conversion work break down structure
• Identify other Objectivity team members and recommended partners as required
• Project exploration and planning

At the completion of this part of the service your organization will have a complete summary of the scope of the conversion effort and an outline of the project plan. If you decide to go ahead with a conversion pilot program the Objectivity consultant will be on site for a period of 18 days to conduct the following phases:

• Object modeling for Objectivity/DB
• Application design review
• Database design review
• Application conversion
• Application documentation
• Application testing and tuning
• Pilot deployment

At the completion of this service your organization will have:

• An application packaging document
• Sufficient documentation to allow the application programmers to demonstrate the Objectivity/DB application
• An outline of the database and system administration tasks connected with the Objectivity/DB application
• A training plan outline for the end user and operations staff
• A summary report of the findings and conclusions of the project review

For more information or to obtain a price quote for Professional Service Packages, please contact your Account Manager.